Design system & roadmap


As a UX strategist, I work with large systems and realise cost benefits by streamlining design efforts over the long term. Here are some examples of that work.

I outlined changes to the internal workflow of the authoring, design, and production teams. By shifting to higher-level page and page-fragment templates as authoring units, we reduce the cognitive load on content authors while retaining the flexibility needed by the design team.

The biggest challenge here is getting a handle on the internal governance system of the site itself (chaotic and messy) to make it understandable (the swim lane diagram).

I oversaw Avalara’s first detailed UI style guide so that larger teams to work to a common set of standards even across time zones and continents—especially important as we were ramping up design and production staff in India.